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How Star Sellers are rated
Every Monday, Reelto calculates a Star Seller score for all active sellers. Sellers who score 75 or above are featured on the Reelto homepage for that week.
⭐ What is a Star Seller?
Star Sellers are Reelto's most reliable, active, and buyer-friendly sellers of the week. The badge is based entirely on measurable platform data — no subjectivity, no manual selection. Score 75+ and you're featured on the homepage grid for 7 days, getting free visibility to thousands of buyers.
✅ Objective criteria only
🔄 Resets every Monday
🏠 Homepage featured grid
How the 100-point score is calculated
5+ active products+10 pts
90%+ products have 3+ photos+5 pts
90%+ products have a description (50+ chars)+5 pts
80%+ products tagged with occasions+5 pts
How to improve
→Upload at least 3 photos per product — front, drape, and detail
→Write a description for every listing: fabric, occasion, blouse included, etc.
→Tag each product with occasions like Wedding, Casual, Festival to help buyers find you
Zero unfulfilled paid orders (last 30 days)+15 pts
80%+ orders with AWB entered within 24h+10 pts
80%+ orders with dispatch proof uploaded+10 pts
How to improve
→Enter the tracking number within 24 hours of handing over to courier
→Always upload a dispatch photo — it protects you and builds buyer trust
→Never cancel a paid order without buyer consent
Zero open disputes (last 30 days)+15 pts
80%+ disputes responded to within 48h+10 pts
How to improve
→Respond to every dispute within 48 hours, even if just to acknowledge
→Use the AI dispute reply tool to draft a professional response quickly
→Resolve disputes before they escalate — a quick goodwill coupon often works
Instagram connected to Reelto+5 pts
Logged in within the last 7 days+5 pts
At least one automation fired this week+5 pts
How to improve
→Log in at least once a week to stay active on the platform
→Set up at least one comment auto-reply to earn the automation point
→Connect your Instagram account — it is required for buyers to discover you
🎯 The threshold: 75/100
075 = Star Seller ⭐100
You need a minimum of 75 out of 100 to earn the Star Seller badge. A seller with 5 listed products, good photos, fast fulfilment, and zero disputes in the last 30 days will typically score 80+.
🗓️ Updated every Monday at 6am IST
Scores are recalculated fresh every Monday morning. The previous week's performance determines your badge for the coming week. Homepage visibility lasts 7 days until the next Monday reset.
🔒 Privacy
Your score breakdown is only visible to you in your dashboard. Buyers see the Star Seller badge, not your score. Other sellers cannot see your breakdown.
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